Frequently Asked Questions – FAQ

What should I bring?

  • Casual clothing (no more than 6 days worth – we have a washer and dryer on site that is available to you at no charge. We also provide the laundry detergent.
  • If you will be staying beyond a detox, bring work out clothes to go the gym.)
  • Personal care items (toothbrush, shampoo, soap, deodorant, etc.)
  • Medication that you take on a daily basis – could include medication for high blood pressure, diabetes, depression, etc. Please ensure these medications are in the original bottle and that you have plenty to last for your stay at our facility.
  • Money for personal items ($20 or $30)
  • Your insurance card
  • Change for the pay phone and/or calling card for long distance calls
  • Although we provide all linen, if a comforter or pillow from home would make you feel better, please bring them with you

Please leave the following items at home:

  • Perfume/cologne, aerosol sprays, mouthwash containing alcohol
  • Cell phone
  • Ipod
  • Ipad
  • Laptop computer
  • Any type of headset
  • Hand-held games
  • Revealing clothing
  • Musical instruments, such as a guitar

When will I be able to speak with my loved one?

Phone privileges are Wednesday, Saturday & Sunday nights after 9 p.m. In order to accommodate multiple patients, calls are restricted to 10 minutes each. Alternate phone times require counselor approval. Families may call the nursing stations and/or counselors for updates with patient authorization.

When can I visit?

For patients who have been at MRC for seven days, visitation is every Friday 3:00 pm – 4:30 pm.  All visitors must be listed on the patient’s visitor log prior to visitation and family workshops.  Families must call our family counselor to pre-register for the family workshop.

What can I bring my loved one from home?

Patients may receive care packages, clothing, etc. These may be brought at scheduled family groups or may be dropped off at the facility. However, electronic devices (including cell phones) and outside food and drinks are NOT allowed. Family is also asked to leave cell phones, pocketbooks and food/drink in their cars when visiting as these items are prohibited in the facility.

We understand the rules limit time patients may have with family. This is a chance for each patient to focus on themselves, their treatment and their goals. It is just as important for family members to take this time to focus on themselves as well, including deciding what changes need to be made and what boundaries to redefine. The family program is a wonderful place to look for answers before the patient returns home.

How long will I be there?

Inpatient treatment varies depending on each individual case. Many factors are considered to include the clinical assessment, insurance provider requirements, and job responsibilities. The maximum length of stay at Mount Regis Center is 6 weeks.

Is Mount Regis Center a locked facility?

No. Mount Regis Center admits those that volunteer for treatment. Our doors are not locked.

How will I get there?

We recommend that you have a family member or friend drive you here.   In some cases, Mount Regis Center may be able to provide transportation. Contact us directly for your personal travel requirements.

What is a typical day like in treatment?

Your day will be full here. Morning hours include wake-up, nursing services, breakfast, and your first group session begins at 9:00 a.m. Group sessions are held throughout the day with breaks in between. Lunch is served at noon and dinner at 5:00 p.m. each day. Our food is home-made! At least once per week, you will meet with your assigned counselor on a one-on-one basis to address all of your particular needs. Your counselor will give you reading and writing assignments to complete. You will attend community-based 12-step meetings with your peers every day of the week. Since wellness/fitness is a strong component of our program, we will take you to the gym for a group exercise class three times per week. We also have a fun outing planned each Sunday afternoon. There are late evening and weekend hours whereby television time is permitted.