Frequently Asked Questions

At Mount Regis Center, we understand that choosing to enter treatment can be a stressful experience. Once you have made this courageous decision, our goal is to eliminate any obstacles that may prevent you from starting on your path to recovery.

Below are some frequently asked questions.

What is a typical day like in treatment?

Your day will be full here. Morning hours include wake-up, nursing services, breakfast, and your first group session begins at 9:00 a.m. Group sessions are held throughout the day with breaks in between. Lunch is served at noon and dinner at 5:00 p.m. each day. Our food is home-made! At least once per week, you will meet with your assigned counselor on a one-on-one basis to address all of your particular needs. Your counselor will give you reading and writing assignments to complete. You will attend community-based 12-step meetings with your peers every day of the week. Since wellness/fitness is a strong component of our program, we will take you to the gym for a group exercise class three times per week. We also have a fun outing planned each Sunday afternoon. There are late evening and weekend hours whereby television time is permitted.

How long will I be there?

Inpatient treatment varies depending on each individual case. Many factors are considered to include the clinical assessment, insurance provider requirements, and job responsibilities. The maximum length of stay at Mount Regis Center is 6 weeks.

How will I get there?

We recommend that you have a family member or friend drive you here. In some cases, Mount Regis Center may be able to provide transportation. Contact us directly for your personal travel requirements.

What should I bring?

  • Bring casual clothing
    • Please, no more than 10 days’ worth of clothes. We have a washer/dryer on site for you at no charge. Detergent is provided.
    • Bring workout clothes for the gym and clothes for the outdoors, warm or cool depending on the season. You will spend time outdoors.
    • Clothing must be reasonable for a highly social setting. No cleavage, midriffs, or holes above the knees. No short shorts, mini-skirts, leggings, spaghetti tops, tank tops, low-cut tops, high cut (short) tops, wife-beaters, or explicit or profane logos.
  • Bring personal care items (toothbrush, shampoo, soap, deodorant, etc.). Linens are provided.
  • Bring medication that you take on a daily basis, such as medication for high blood pressure, diabetes, depression, etc. Please ensure these medications are in the original bottle and that you have plenty to last for your stay at our facility.
  • Money for personal items, approximately $20 – $50 (more if you will need tobacco or nicotine products).
  • Your insurance card and photo ID.
  • Electronics and outside food and drinks are not permitted and will be stored/locked in a safe until you discharge.
  • Soft products such as blankets, stuffed animals, pillows, wraps, or throws are not allowed. Therapeutic pillows are allowed only if new and unopened in the original packaging.

What should I leave at home?

  • Perfume/cologne, aerosol sprays, mouthwash containing alcohol
  • Cell phone
  • iPod
  • iPad
  • Laptop computer
  • Any type of headset
  • Handheld games
  • Revealing clothing
  • Musical instruments, such as a guitar

When will I be able to speak with my loved one?

Family members may speak with their loved ones during phone times: 7:00 PM to 10:30 PM daily.

When can I visit my loved one?

Please note – since the implementation of COVID-19 precautions, family members are scheduled visits with their loved ones via Zoom.  Upon admission, a Zoom family visit is scheduled.

Zoom visitation occurs on Tuesdays and Thursdays from 1:00 PM to 3:00 PM. 

For patients who have been at MRC for seven days, visitation is every Friday 3:00 pm – 4:30 pm. All visitors must be listed on the patient’s visitor log prior to visitation and family workshops. Families must call our family counselor to pre-register for the family workshop.

What can I bring my loved one from home?

Patients may receive care packages, clothing, etc. These may be brought at scheduled family groups or may be dropped off at the facility. However, electronic devices (including cell phones) and outside food and drinks are NOT allowed. Family is also asked to leave cell phones, pocketbooks and food/drink in their cars when visiting as these items are prohibited in the facility.

We understand the rules limit time patients may have with family. This is a chance for each patient to focus on themselves, their treatment and their goals. It is just as important for family members to take this time to focus on themselves as well, including deciding what changes need to be made and what boundaries to redefine. The family program is a wonderful place to look for answers before the patient returns home.

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It was time for me to go to Treatment. I had tried everything and I just couldn't stop drinking. Mt. Regis was what I needed. A safe place with excellent counselors and a rigorous program. This place works if you work it. I received a great deal of information about my problem and solid support to begin a plan of action. I hope to stay involved there and give back

– Former Patient
Marks of Quality Care
  • Better Business Bureau (BBB)
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • The Jason Foundation
  • U.S. Department of Veterans Affairs